TEST SYSTEM - returns are created in a Priority test company

Return an item

Find your delivery

Enter one reference from your paperwork, your customer number and a postcode.

Shipment, order or PO number - e.g. SH26008678, SO26007715 or your purchase order number

Customer number

Postcode - delivery or billing

Which delivery?

That reference covers more than one delivery. Choose the one you are returning from.

Items on this delivery

About the fault

Our quality team reviews every fault report.

Was the item in use on a patient when the problem happened?

Was anyone harmed?

Has the item been cleaned / decontaminated?

What happened? - optional

Your contact details

Our Customer Experience team will be in touch about this return.

Name

Email

Phone

Return requested

Your return number is

Our Customer Experience team will contact you to confirm. Please do not send anything until they have.

Items

Where to send it